Caregiving doesn't stay at home. It shows up at work.

Many of your employees are quietly caring for an aging parent or a chronically ill family member while doing their jobs. Start Smart Plus works alongside your Employee Assistance Program (EAP) to give them a clear plan and real support.

We don't replace your EAP. We strengthen it.

The hidden workload your employees carry

Today's employee may be managing a career, raising children, and supporting aging parents at the same time. The "Sandwich Generation" is stretched thin.

Nearly 1 in 4 U.S. adults are caregivers.

Caregiving costs U.S. employers about $17–$33 billion a year in lost productivity (absenteeism, reduced hours, replacements, and workday interruptions). (MetLife / National Alliance for Caregiving)

Working caregivers miss an average of 3.2 workdays per month. (Family Caregiver Alliance, 2015)

16% of working caregivers have turned down a promotion because of caregiving. (AARP)

69% of working caregivers report having to rearrange schedules or reduce hours. (Family Caregiver Alliance)

80% of employees say caring for a senior affects their work, while only 25% of employers see it as an issue. (Joseph Fuller, Harvard Business School)

Harvard Business School research found caregiving benefits can reduce absenteeism by 10–50%.

63 million Americans are family caregivers. (AARP and National Alliance for Caregiving, Caregiving in the U.S. 2025)

Caregiving employees often have no clear starting point, no care plan, no trusted list of resources, and no time to figure it out. Information is everywhere. Guidance is not.

What your employees get

Every employee who uses the program gets a guide, a plan, and a place to keep it all.

  • A one-on-one consultation. A live session where we hear the employee's family story and learn what their loved one needs.

  • A personalized care plan. Clear next steps, matched to local resources and services near their loved one.

  • A family portal. One private, organized place for the plan, appointments, and resources, shared with the family members they choose.

  • Ongoing support. Caregiver support calls, virtual caregiver workshops, and a digital resource library they can use anytime.

Optional support tracks for families who need more:

  • Dementia and memory care navigation

  • Hospital-to-home transition coaching

  • Family mediation and care planning

  • Financial and legal resource referrals (for example, power of attorney, guardianship, and insurance)

  • Wellbeing and resilience coaching for caregivers

When you support the caregiver, you retain the employee

Caregiving stress isn't just personal. It affects attendance, focus, and whether people stay. Supporting caregivers helps your organization:

  • Keep valuable employees who might otherwise cut back or leave

  • Reduce absenteeism and distraction by helping employees solve problems faster

  • Support mental wellness and psychological safety

  • Add value to your EAP without replacing the vendors you already have

  • Show your people you care with a benefit they can feel at home

  • See the results in anonymized usage and outcomes reports for HR leaders

How it works

Step 1: Discovery.

We learn about your workforce, your current EAP, and where caregiving shows up for your teams. Then we tailor the program and your local resource directory.

Step 2: Launch.

We introduce the program to your employees with ready-to-use communication materials and kick-off sessions. Employees can start booking consultations right away.

Step 3: Support.

Employees get their consultation, care plan, family portal, and ongoing support. We handle the navigation, so your HR team doesn't have to.

Step 4: Report and improve.

Each quarter we share anonymized usage and outcomes reports, plus insights for your leadership team. We never share an individual employee's family information with you.

Pilot programs are available. Start small, and create real impact.

Let's talk about supporting your workforce

Tell us a little about your organization, and we'll reach out to set up a conversation.

Please don't include any employee health information in this form.