Caring for someone you love? You don't have to figure it out alone.
When a parent or loved one needs more help, the questions come fast. Where do we start? What do they need? Who does what?
Start Smart Plus helps family caregivers go from chaos to clarity, together. We're based in Buffalo, NY, and we work with families everywhere in the United States.
Start with our quick digital assessment. In about five minutes, you'll share what your loved one needs—and we'll begin building your personalized care plan and family portal.
What your assessment includes
Your assessment starts online. Answer a few questions in about five minutes, create a password, and come back anytime. We use what you share to understand your family's story and begin your personalized care plan.
A personalized care plan with practical next steps, trusted resources, and tools that help your loved one stay safe and independent at home.
Your family portal: one private place for your plan, appointments, products, services, and notes, so everyone in the family stays on the same page.
A 90-day start period to put your plan into action with us.
Live support when you're ready. After you begin (and complete payment), you can talk with us one-on-one. Live sessions are part of your paid assessment—not booked from this public page.
How it works
Take a 5-minute digital assessment, get a personalized care plan, and keep everything in one family portal. Your $89 assessment includes a 90-day start period; after that, membership starts as low as $25 a month.
Membership that grows with your family
Care needs change over time, and your support should too.
Your first 90 days: Your $89 assessment includes a 90-day start period. Use your care plan and family portal, get settled, and see what kind of support works best for you.
After 90 days: Choose a membership tier. Tiers are based on two simple things:
Portal storage: how much room your family needs for documents, notes, photos, and records.
Check-ins: how often you'd like to talk with us.
Connect Start: our starter level of portal storage; check-ins on request; best for families who want to carry out the plan themselves
Connect Care: more portal storage; monthly check-ins; best for families who want regular support from us
Connect Plus: our most portal storage; weekly check-ins; best for families who want us to help arrange the details
After your 90-day start period, membership starts as low as $25 a month and moves up with the tier you choose. Exact storage amounts and check-in schedules are set when you pick your plan.
You can change your tier as your family's needs change.
Want to get organized first?
Our Senior Care Planning Workbook walks you through the questions, documents, and decisions most families face. Work through it on your own, or bring it to your assessment so we can hit the ground running.
Questions families ask us
Q: Who is Start Smart Plus for?
Adult children, spouses, and other family members caring for an older loved one, anywhere in the United States. That includes people who live nearby and people who help from out of town. If you're feeling overwhelmed or don't know where to start, we're for you.
Q: What happens after I take the digital assessment?
We use your answers to begin your personalized care plan and family portal. After you start (and complete payment), you can schedule a live one-on-one session with us to talk through your family's story in more detail.
Q: What happens after the first 90 days?
Your $89 assessment includes the first 90 days. After that, you choose a membership tier: Connect Start, Connect Care, or Connect Plus. Tiers are based on how much portal storage your family needs and how often you'd like to talk with us. Membership starts as low as $25 a month. You can change tiers as your needs change.
Q: How is the assessment different from the workbook?
The workbook is a do-it-yourself guide you can buy in our store. The assessment is personal: we build a care plan and family portal around your family.
Q: Is my family's information private?
Yes. Your information stays confidential, and you decide who in your family can see it in your portal. We never share your family's information without your consent.
From Chaos to Clarity, Together.
You've been carrying a lot. Let's put a plan behind it.